Stelauris.com online store operates 24/7, except in the following cases:

• System updates
• Technical problems
• Other technical tasks

Help and support

E-mail: For help and support, we can be reached via e-mail.

The products offered in Stelauris online shop are among the highest quality products. Both in terms of the quality of the products themselves, as well as in terms of the quality of printing and embroidery.

• When you place an order, know that it is a product made especially for you. This means that we do not keep it in stock, but make it to order and just for you.
• Our commitment to quality comes first – we manufacture only premium products to the highest standards, without compromising on quality.
• The printing and/or embroidery are also of exceptional quality.
• In addition, by making to order, we try to reduce the impact on the environment – we do not mass produce, so there is no unnecessary waste of natural resources, no waste or excess energy consumption.

What does the product price consist of?

The product price includes more than just the basic product.

In addition to the product itself, it also includes the cost of custom printing or embroidery and the payment of employees.

Delivery is not included in the price, except in cases where it is stated otherwise (eg free postage for a specific product or product category, etc.).

What can you expect? What product and what service?

• When you place an order, know that it is a product made especially for you. This means that we do not keep it in stock, but make it to order and just for you.
• Our commitment to quality comes first – we manufacture only premium products to the highest standards, without compromising on quality.
• The printing and/or embroidery are also of exceptional quality.
• In addition, by making to order, we try to reduce the impact on the environment – we do not mass produce, so there is no unnecessary waste of natural resources, no waste or excess energy consumption.

For all details click here.

The delivery service takes care of the delivery of the package.

The delivery services and prices are listed at the end of ordering proces, just before completion of purchase. Once the package is shipped, you will receive a tracking code and a link where you can check the status of the package.

Various payment methods are available.

Payment cards:

• Master
• Mastercard
• VISA Debit & Credit

Other payment systems:

• Google Pay
• Apple Pay
• PayPal

Cash on delivery is not possible. There are many payment methods available, which are extremely secure, traceable and under the auspices of the world-famous PayPal service.

Returns information and address are listed on the package. The warehouses are in the European Union, so the business is in accordance with European legislation.

Packages sent from our units in Latvia are returned to the following address: Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia. Packages sent from our unit in Spain are automatically returned to the address: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, ​​Spain

The listed addresses are used exclusively for returning products to warehouses. These addresses are by no means the correct addresses for sending correspondence, letters, etc.

We kindly ask you to read the terms of business and the privacy statement! We kindly advise you to also do this on other websites you visit, as this is the only way you are fully aware of the official information.